Cross functional collaboration is vital for the success of a remote team. Unfortunately, according to a study published in the Harvard Business Review 75% of the times, a cross functional team is dysfunctional. Yet, OWL Labs claimed that in 2019...
Alexa Lemzy
Alexa Lemzy is a customer service expert and content manager at TextMagic blog. She is particularly interested in customer retention strategies, mobile marketing and internal communication. If you want to share some ideas with her or just say 'Hi', reach out to her on Twitter.