Chanty for Property Managers

Organize your communication with tenants and vendors

Tenants frequently communicate with property managers regarding, housing schemes, property related queries, noise complaints, and rent-related questions.

Chanty helps organize such communication effectively and increase tenant satisfaction.

Keep track of
issues and requests

Customers expect instant responses from their logistic companies to stay on top of their moves or address any issues that may arise.

With our communication tool, you can easily сreate tasks from the reported issues, discuss with the involved experts, manage progress better, and touch base on the progress.

Let your teams directly communicate with tenants

Add a vendor as a multi conversation guest (with certain rights) to the relevant discussions to make both the supervision of repairs and the efficiency of each process easier.

With the Chanty collaboration tool, we aim at making all your property related communication processes smooth.

Send files and links
from anywhere

Chanty lets you send files and links to make your messages more collaboration-oriented. Uploaded files and links are stored, organized and easily searchable across your team space.

Now manage your team in the most efficient and effective manner.

Boost staff productivity with Chanty apps

Integrate with critical systems and reporting tools

Add your “must have” scheduling & rostering systems to enjoy everything in one place. Receive notifications, forward updates, and discuss urgent things effectively.

Optimize your schedule by switching to Kanban board view

Many property managers need to document their tenants’ leasing history, including repairs, conversations, payments, etc. Control the status and priority in a flexible, visual, and simple way.

Review

Challenge:

All communication was done through email or phone calls and was either too immediate (hard to take calls with busy schedules) or too slow (email is not instantaneous enough). We struggled to meet regularly as a company/whole team and provide updates on projects/ongoings. Communicating with remote workers wasn’t as smooth and sharing project documents, tasks, etc. was done through unorganized different platforms (like email, shared network folders/documents).

Solution:

Group and individual chats, searchable file/link sharing, creating tasks out of conversations, sending quick messages/updates, and encouraging more/better communication between team members to foster happier/healthier work environment.

Result:

It’s made onboarding easier for new team members, especially when a manager or team member is working remotely. It has increased engagement between staff and between projects.