Adding a conversation to Favorites
You can add any conversation to Favorites on your team space. Simply open a popup menu with a right click on the conversation area in the left sidebar and choose Add to favorites.
Another way is to add conversation to Favorites using the Conversation actions menu.
Click the 
three-dots icon to open the menu.
Choose Add to favorites option from the list.
The conversation will be immediately displayed in the Favorites section
Removing a conversation from Favorites
Right-click on the Favorites conversation in the left sidebar and choose Remove from favorites in the popup menu.
Another way is to remove conversation from Favorites using the Conversation actions menu.
Click the three-dots icon to open the menu.
Choose Remove from favorites option from the list.
The removed-from-favorites conversation will immediately appear in the Recents list.
