Import feature gives you an opportunity to transfer your message history and other team data from a third-party messenger directly to Chanty.

Prepare for import

Before getting started, you’ll need to create a team space on Chanty if you are new, or sign in to existing team space if you already have one.

Export your team data from Slack

Once you have a team on Chanty you can proceed to exporting your Slack team data. We’ll guide you through the steps to download the data export file.

1. Make sure you are the Owner or Admin of your team on Slack
   Only workspace Owners and Admins can manage and request team data export from Slack.
2. Navigate to Administration > Workspace settings > Import/Export Data in the left sidebar on Slack web or desktop
3. Decide on your workspace export type: Standard or Corporate
   Standard Export (on all pricing plans) exports all public channel content from a workspace. Corporate Export (Plus plan only) exports content from public and private channels and direct messages.
4. Choose the Export date range in a dropdown menu (from last 24 hours to entire workspace history) and hit Start Export.
   Depending on the amount of data in your export, it might take some time to complete. You’ll receive an email when it’s ready.
5. Download the Data export file
   Once you receive the data, please do not edit the file before importing to Chanty – it will fail the import process.

Navigate to Administration > Workspace settings > Settings & Permissions in the left sidebar on Slack web or desktop and open Email Display menu, then check the Display email addresses box.

Import your data from Slack to Chanty

Now all you need is import Slack team data from your archive to Chanty.

1. Make sure you are the Team Owner of your team space on Chanty
2. Click Profile Photo to open Manage team menu on web or desktop app
3. Navigate to System > Data Import
4. Click Choose file and upload the file containing your Slack team data
5. Click Import team button to start importing your Slack team data to Chanty

That’s it! You will be contacted via email for details.

Export your team data from Flock

Once you have a team on Chanty you can proceed to exporting your Flock team data. We’ll guide you through the steps to download the data export file.

1. Make sure you are the Admin of your team on Flock
   Only Team Admins can request to export team data from Flock.
2. Request team data export contacting Flock support via email or any other convenient way
   Make sure to specify all the data you’ll need: team members, channels, files, links, etc.
3. Wait for the data export file sent from Flock team to your email
   Once you receive the data, please do not edit the file before importing to Chanty – it will fail the import process.

Import your data from Flock to Chanty

Now all you need is import Flock team data from your archive to Chanty.

1. Make sure you are the Team Owner of your team space on Chanty
2. Click Profile Photo to open Manage team menu on web or desktop app
3. Navigate to System > Data Import
4. Click Choose file and upload the file containing your Flock team data
5. Click Import team button to start importing your Flock team data to Chanty

That’s it! You will be contacted via email for details.

Export your team data from a third-party messenger (HipChat, Stride, Flowdock, etc.)

Once you have a team on Chanty you can proceed to exporting your third-party messenger team data. We’ll guide you through the steps to download the data export file.

1. Make sure you are the Team Admin and sign in to your third-party messenger
2. Find Data export menu or contact a third-party messenger support to request your team data
3. Download your team data export file

Once you receive the data, please do not edit the file before importing to Chanty – it will fail the import process.

Import your data to Chanty

Now all you need is import third-party team data from your archive to Chanty.

1. Make sure you are the Team Owner of your team space on Chanty
2. Click Profile Photo to open Manage team menu on web or desktop app
3. Navigate to System > Data Import
4. Click Choose file and upload the archive containing your team data
5. Click Import team button to start importing your team data to Chanty

That’s it! You will be contacted via email for details.