A known fact would be that effective communication is the strengthening base for any successful organization. However, it might be difficult to see through the best communication channel or medium to send your message across. The right communication medium ensures that your message is not only delivered, but also understood and acted upon, which is […]

Unlike interpersonal communication, which is a conversation between two or more people; intrapersonal communication is communication with yourself, reflecting on your thoughts, and getting to know yourself better. This kind of communication is really important because it helps you process your feelings, make decisions, and influence how you see the world around you. It’s about having […]

Did you know that 71% of employees say they’re more productive when they feel connected to their colleagues through communication? This shows the importance of effective communication in the workplace. No doubt, the communication techniques used in a work environment affect employee performance and collaboration efforts. Top-down communication is a common form of communication in […]

As workplaces have become more diverse and remote, keeping everyone informed has become a challenge. This is especially true for small businesses, which may lack the resources and dedicated teams that large companies have to manage communications. But don’t worry – there’s a helpful tool called a communications matrix that can make the task easier. […]

Effective group communication is essential for teams to collaborate seamlessly on complex projects, ensuring that all members are on the same page and working towards a common goal. Whether you’re managing a small team or a large, distributed workforce, clear and purposeful communication is key. But with so many team communication tools available on the […]

Oral communication is one of the most important skills you can have, whether you’re talking to a colleague, giving a presentation or just having a casual chat. There’s a common myth, based on research by Professor Albert Mehrabian, that only 7% of professional communication is verbal, with 93% being non-verbal. While this statistic is often […]

In some shape or form, email has been around since as early as the 1970s. In the world of IT, where trends change every few months, four decades is quite a long time. According to the data on Statista, there were an astounding 4258 million email accounts in 2022. While email usage remains high, the […]

You may express thanks at a daily standup or tag a thank you at the end of a work-related message, but sending an appreciation email to an individual employee to personally thank them can bring a smile to their face, and also benefit the business. A simple way or gesture of saying ‘we appreciate you’ […]

Interpersonal communication is fundamental to human interaction, serving various purposes in our everyday lives. However, different communication styles are suited to other situations. One of the most important types in a business context is technical communication. It plays a key role in conveying complex information clearly and concisely, especially in industries such as marketing, coaching, […]

Do you remember when we were at school and had group projects? The idea was to work as a team and share ideas. This is where we first had a bit of a communication breakdown. Not everything was heard, and not everything was taken into account. It was tricky to share your thoughts unless you […]

Working in healthcare has never been easy, but in 2025, the job feels heavier than ever. Clinics and hospitals are stretched thin. Staff shortages are everywhere – patients need more care, more nurses and doctors are burning out or retiring, and the demand for healthcare keeps climbing faster than the workforce can keep up.  Add […]

Professional communication can be tricky at times. When you send an email or a message, the person on the other end might not understand what you mean. Even if you spend time crafting your message, it can still be misinterpreted. This is especially true in digital communication, where tone and context can easily be lost. […]

Communication is essential to a productive workplace. It encourages teamwork, increases engagement, and boosts employee satisfaction. But communicating effectively can be a challenge. Even when people speak the same language, things can be misunderstood. That’s because communication isn’t just about speaking or writing words – it’s about understanding the intent, tone, and nuance behind them. […]