Get started with Chanty

Hi there,

Thank you for trying Chanty! You’ve already created your team space. If not take a closer look on our Creating a team space guide.

Here you are with a brand new team space all alone. Wonder what to do next? We’ll guide you through!

Chanty 101 Product tour

Start-product-tour

First off, take our Product tour to get the basics. In case you’ve skipped the tour for some reason or need a second look to recap, you’ll always find Start Product tour in the left sidebar.

Start-product-tour

Still think you need to know more about Chanty? Check out our FAQ section join our Facebook community or contact our Support team.

Bring people to your team

Team chat is all about collaboration. Don’t hesitate and start inviting your colleagues to make the most of Chanty.

You can invite up to 10 members to your team space on a Free plan. However, if you need more people contact our Sales team.

Use Teambook for easy access people and content

You will find the list of your team members and shared content in the Teambook menu.

Add new… tasks, conversations or people

Chanty lets you add new tasks, conversationsPublic (team wide knowledge and announcements), Private (invite-only focused discussions), Direct messages and bring new members to your team.

Make 1:1 calls or audio & video conferences

With Audio and Video calls in Chanty you can reach your colleague or the whole team on any platform or device. Click the  Audio or  Video call icon in the top right corner of a conversation and your call will start immediately.

Record voice messages

Share Voice messages in one click to leave a note to your team while on the go or save time spent on typing.

voice-message

Collaborate sharing the content you need

Whatever conversation you choose, drag and drop or attach files up to 100MB to any message. You can share documents, media files, gifs or links with previews adding context to your team space discussions.

Want to view the list of shared files and links? Teambook is the place to go.

Share code snippets

Improve your collaboration with the Product team sharing any number lines of code and view snippets without leaving Chanty.

code-snippet

Reach a new level of productivity with Tasks

You can create a new task from scratch or turn any message into a task in any given conversation. Learn How to manage tasks with Chanty and discuss any task in a related flow with only relevant people around.

Use advanced filters to find the tasks you need in the Tasks section of the Teambook.

Now you know the basics:

  • Bring more team members
  • Start conversations
  • Make calls
  • Share content
  • Assign and discuss tasks
  • Join Facebook community to chat with other Chanty users

It’s time to move forward to making your team space feel like home.

Stick Favorite conversations to the top

Once you create a whole lot of conversations you’ll end up having some among the most visited.

Make sure to right-click the conversation in the left sidebar and choose Add to favorites.

Add-to-favorites
You’ll immediately see the conversation in the Favorites list.

Pin important messages in any conversation

Not all messages in your team space are created equal. However, you can easily choose which message is the most important for you.

Simply mouse over (web, macOS, Windows apps) or long tap (iOS and Android apps) the message and choose Pin in the Message actions menu.

pin-message
The pinned message will turn yellow for easy scanning through message history.


Wait, there’s more! You can find and filter by Date all the pins in Pinned messages menu on Teambook.

Pinned-messages-teabook

Add new members to any conversation

Bring your team members with Conversation actions menu in the top right corner of the main chat window.


Type or select the members from the list and hit Add members.

add-members-confirm

Now you have people on your team and in a conversation. It’s time to learn how to attract attention to the ideas you find important.

Tag members with @mentions

Ping a colleague, online team members or even the whole team to get the quick answer or deliver a solution that needs instant reaction. Start with @ symbol and choose the team member to mention them.

Show attitude to any message with reactions

Point at any message in a conversation, choose Set reaction and give the reaction you like from the five on our list.

set-reaction

Make your message stand out using emojis

Work can be fun and it’s up to you when to bring emojis to the table. Simply hit the emoji icon and choose the emoji from the list.

Quick search in the main chat window

Type in whatever you’d like to find into the Search anything field.

search-banner

Choose the date and the participation filter for your search queries for a more advanced search in History timeline menu on Teambook.

history-timeline-banner

Customize your Profile & Account

Click on your Profile photo in the bottom left corner to access the customization settings. Here you can change the Name, Position and Profile photo.

Change-photo

Manage notifications

You can choose what level of notification you will have in your team space: All new messages, Direct messages, @mentions and task updates or stop receiving any notificationsMoreover, you can set different notification settings for your web/desktop and mobile apps.

We think of your privacy and let you choose to include or exclude message text preview in your notifications.

Notification-settings

Choose the Silent mode time to turn off notifications for a certain time period. And don’t forget to hit Save changes for them to take effect.

silent-mode

Adjust your chat Appearance

Choose Light or Dark theme; 12 or 24 hour time format in the Appearance menu and hit Save changes.

appearance

Set a password

Finally, feel like a Pro switching from Authorization codes to a password in your team space. 

password-set

Congratulations!

Now you know how to get started with Chanty. Feel free to join our Facebook community and share your experience or contact us at info@chanty.com in case you have any questions.

Cheers,
Your Chanty Team

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