Thank you for trying Chanty!
You’ve already created your team space. If not take a closer look on our Getting started with a new team space guide.
Here you are with a brand new team space all alone. Wonder what to do next? We’ll guide you through.
Chanty 101 Product tour
First off, take our Product tour to get the basics.
In case you’ve skipped the tour for some reason or need a second look to recap, you’ll always find Start Product tour hitting Help and Support icon in the left sidebar.
Still think you need to know more about Chanty? Check out our FAQ section or contact the Support team.
Bring people to your team
Team chat is all about collaboration. Don’t hesitate and start inviting your colleagues to make the most of Chanty.
Currently, at the early access stage you can invite up to 50 members to your team space. However, if you need more people to test out how Chanty works with larger teams – contact us via email or in-app Help & Support form.
Use Teambook for easy access people and content
You will find the list of your team members in Teambook > My Team section hitting the icon in your left sidebar.
A single click on any of your team members in My team menu will instantly start a One to one conversation.
Get instant responses with conversations
Great job! Your team is all aboard. It’s time to communicate! Chanty lets you create Public (team wide knowledge and announcements), Private (invite-only focused discussions) and One to one (direct team member communication) conversations.
Start a Public or Private conversation hitting the left sidebar icon.
The list of the conversations created and the entire History timeline are also waiting for you in the Teambook menu.
Collaborate sharing the content you need
Whatever conversation you choose, drag and drop or attach files up to 100MB to any message. You can share documents, media files and links with previews adding context to your team space discussions.
Want to view the list of shared files and links? Teambook is the place to go.
Reach a new level of productivity with Tasks
You can create a new task from scratch or turn any message into a task in any given conversation. Learn How to manage tasks with Chanty and discuss any task in a related flow with only relevant people around.
Use filters to find the tasks you need in the Tasks section of the Teambook.
Now you know the basics:
- Bring more team members
- Start conversations
- Share content
- Assign and discuss tasks
- Join Facebook community to chat with other Chanty users
It’s time to move forward to making your team space feel like home.
Stick Favorite conversations to the top
Once you create a whole lot of conversations you’ll end up having some among the most visited.
Make sure to right-click the conversation in the left sidebar and choose Add to favorites.
You’ll immediately see the conversation in the Favorites list.
Pin important messages in any conversation
Not all messages in your team space are created equal. However, you can easily choose which message is the most important for you.
Simply mouse over (web, macOs, Windows apps) or long tap (iOS and Android apps) the message and choose Pin in the Message actions menu.
The pinned message will turn yellow for easy scanning through message history.
Wait, there’s more! You can find and filter by date all the pins in Teambook > Pinned messages menu.
Add new members to any conversation
Bring your team members with conversation details menuin the top right corner of the main chat window.
Type or select the members from the list and hit Add members.
Now you have people on your team and in a conversation. It’s time to learn how to attract attention to the ideas you find important.
Highlight members with @mentions
Ping a colleague, online team members or even the whole team to get the quick answer or deliver a solution that needs instant reaction. Start with @ symbol and choose the team member from the list to mention them.
Show attitude to any message with reactions
Point at any message in a conversation, choose Set reaction and give the reaction you like from the five on our list.
Make your message stand out using emojis
Work can be fun and it’s up to you when to bring emojis to the table. Simply hit the emoji iconand choose the emoji from the list.
Let’s see how to search the unlimited message history in Chanty
Quick search in the main chat window
Type in whatever you’d like to find into the Search anything field.
Search the History timeline
Choose the date and the participation filter for your search queries for a more advanced search in the Teambook > History timeline menu.
Customize your Profile & Account
Click on your Profile photo in the bottom left corner to access the customization settings. Here you can change the Name, Position and Profile photo.
The next stop is customizing notifications. Make sure to do your prep job to make notifications work on any device.
You can choose what level of notification you will have in your team space:
All new messages, One to one messages, @mentions and task updates or stop receiving any notifications.
Moreover, you can set different notification settings for your web/desktop and mobile apps.
We think of your privacy and let you choose to include or exclude message text preview in your notifications.
Choose the Silent mode time to turn off notifications for a certain time period.
Don’t forget to hit Save changes for them to take effect.
Finally, feel like a Pro, switching from One-time codes to a password in your team space.
Follow the prompts to set your password and use it to sign in to Chanty on all your devices.
Now you know how to get started with Chanty. Feel free to contact us or join our Facebook community if you have any questions.